Shipping
Standard shipping times
Please note these times are on top of our standard handling times.
USA
| Order type | Cost | Time |
|
Standard below $150
|
$7.5
|
1-7 days |
| Standard above $150 | Free | 1-7days |
|
Express
|
$15
|
2-4 days
|
Canada
| Order Type | Cost | Time |
|
Standard above $150
|
Free | 1-7 days |
|
Standard below $150
|
$10 |
1-7 days
|
Currently we offer only standard ground shipping to Canada. Please be patient while we add more services.
Handling times
Our current handling times are at our standard 1-2 business days*
Once your order has been dispatched from the warehouse you will be emailed your tracking information.
Couriers
Standard delivery within the US is handled by UPSP. Express Delivery within the US is handled by UPS
Signature on delivery
Orders do not require a signature and will be left at premises if the delivery driver deems there is a safe place to leave the goods. If there is no safe place a card will be left to arrange redelivery or collection.
Changing your order
If you have made a mistake on your order details please email help@willandbear.com as soon as possible.
*Please note: We cannot always guarantee these timeframes and the timing may be exceeded during peak/busy times and to rural areas, we thank-you for your patience.